Terms of Service

Last updated: February 19, 2026

1. Acceptance of Terms

By accessing or using ScratchPay services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

ScratchPay reserves the right to modify these terms at any time. Your continued use constitutes acceptance of any changes.

2. About Our Services

ScratchPay operates as a lead generator and advertising service, not a direct lender. We:

  • Connect consumers with participating lenders and lending partners
  • Facilitate the loan application process
  • Do not make credit decisions or fund loans directly
  • Do not charge any fees to consumers for our services

3. Eligibility Requirements

To use our services, you must:

  • Be at least 18 years of age (19 in certain states)
  • Be a U.S. citizen or permanent resident
  • Have a valid Social Security Number
  • Have a steady source of income
  • Have an active checking account in your name
  • Have a valid email address and phone number

4. Loan Terms and Conditions

Loan terms vary by lender and may include:

  • Loan Amount: Typically $100 to $5,000
  • APR Range: 5.99% to 35.99%
  • Loan Term: 3 to 36 months
  • Origination Fee: Some lenders may charge an origination fee (0% to 8%)

Important:

Not all applicants will qualify for the full amount requested. Loan offers and terms depend on your credit history, income, and other factors.

5. Your Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and current information
  • Update your information if it changes
  • Maintain the security of your account credentials
  • Accept all financial responsibility for transactions made through your account
  • Comply with all applicable laws and regulations

6. Prohibited Activities

You may NOT use our services to:

  • Apply for a loan on behalf of another person without their consent
  • Provide false, misleading, or incomplete information
  • Use the service for any illegal or fraudulent purpose
  • Use automated systems to submit multiple applications
  • Attempt to gain unauthorized access to our systems

7. Credit Inquiries and Impact

When you submit an application:

  • Lenders may perform a soft credit inquiry which does not affect your credit score
  • If you accept a loan offer, lenders may perform a hard credit inquiry which may affect your credit score
  • Multiple credit inquiries in a short period may negatively impact your credit score

8. Loan Repayment

If you accept a loan offer:

  • You are legally obligated to repay the loan according to the lender's terms
  • Late or missed payments may result in additional fees and increased interest
  • Default may be reported to credit bureaus and negatively impact your credit score
  • Lenders may use collection practices for delinquent accounts

Warning:

Short-term loans should be used for short-term financial needs only, not as a long-term financial solution. Consumers with credit difficulties should seek credit counseling.

9. Limitation of Liability

ScratchPay shall not be liable for:

  • Any loss or damage resulting from your use of our services
  • The actions or inactions of any participating lender
  • Any failure or delay in performing due to causes beyond our control
  • Any unauthorized access to or use of our secure servers

10. Indemnification

You agree to indemnify and hold harmless ScratchPay, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your violation of any third-party rights

11. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

12. Governing Law

These terms are governed by the laws of the state in which ScratchPay is registered, without regard to its conflict of law provisions.

13. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These terms constitute the entire agreement between you and ScratchPay regarding your use of our services.

15. Contact Information

For questions about these terms, please contact:

Important Notice:

This website is not an offer to lend. ScratchPay is not a lender and does not make loan or credit decisions. We connect interested consumers with lenders and lending partners. Loan amounts, rates, and terms vary by lender and applicant qualifications.